Most of the information that will influence a foodservice purchase is not on the label. It is in the digital record around the product. By John Wheeler I recently reviewed a presentation from Mars and K10X called Beyond the Label.…

When I started building AI workers for Wheeler Intelligent Systems, I expected the hard part to be getting them to do useful work. Could an AI worker understand a job? Could it use the right tools? Could it complete work…

By John Wheeler The companies that gain the most from artificial intelligence will not be the ones that remove the most people. They will be the ones that learn how to combine human judgment with machine capability. People and AI…

By John Wheeler For a long time, the path to a sale was fairly easy to understand. A customer walked into a store, opened a catalog, called a salesperson, or ordered through a distributor. The seller controlled most of the…

By John Wheeler The biggest near-term risk from business AI is not a machine suddenly taking control of the world. It is a capable system entering a company with an unclear job, broad access, weak controls, and no accountable manager.…

How to turn an AI subscription into useful, governed business capacity By John Wheeler Buying AI gives a company access to capability. It does not decide what that capability should do, what information it should trust, or who is responsible…

The tool becomes more powerful. Human skill becomes more valuable. By John Wheeler From Axes and Crosscut Saws My great-grandfather came to America as an immigrant. He helped clear the great forests of the Pacific Northwest using axes and crosscut…

There is a popular story about artificial intelligence that begins with fear: AI is coming for your job. I think that story starts in the wrong place. AI does not replace the human at all. AI is a tool. Excel…

For the past few years, most business leaders have thought about artificial intelligence as a tool. We open an AI app, type a question, receive an answer, and decide what to do with it. In that model, AI is much…

For decades, the enterprise resource planning system has been at the center of the company. The ERP records sales orders, purchase orders, inventory, production, invoices, payments, and the general ledger. It creates structure around the daily work of the business.…

A company can buy AI without becoming intelligent. It can install copilots, build agents, connect AI to its ERP system, and automate dozens of tasks. But none of that guarantees the company is actually getting smarter. The better question is…

What AI Actually Does for a Business There is a lot of noise around artificial intelligence right now. Every week, there seems to be a new AI model, agent, copilot, or product promising to change the way we work. For…